Return & Refunds Policy
At HoHo Wellness, we are committed to providing high-quality wellness products to our customers. Please take a moment to review our Refund and Returns Policy before making a purchase.
No Refunds or Returns
Due to the nature of our products, we are unable to accept returns or provide refunds for any purchase. This policy helps us maintain the integrity and safety of our products for all customers.
Damaged or Defective Items
If your order arrives damaged or defective, we are here to help. Please contact our customer support team at info@hoho-wellness.com within 3 days of receiving your order. Be sure to include the following:
- Your order number.
- A description of the issue.
- Clear photos of the damaged or defective item and packaging.
We will review your case and work with you to resolve the issue promptly.
Incorrect Orders
If you receive an incorrect product, please contact us at info@hoho-wellness.com within 3 days of delivery. We will ensure that the correct item is sent to you.
Contact Us
If you have any questions about this policy or need assistance, please reach out to our team at:
- Email: info@hoho-wellness.com
- Phone: +601113359846
We appreciate your understanding and look forward to supporting your wellness journey.